Effective Date: 05/2025

By subscribing to SMS communications from Techedge Services, you agree to the terms and privacy practices described below. This page outlines the types of messages we send, your rights as a user, how we handle your data, and how to contact us.

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1. Types of Messages You May Receive

Subscribers will receive the following SMS message types:
• Multi-Factor Authentication (MFA) codes
• Account verification and system security alerts

Note: We do not send promotional or marketing messages under this SMS program.

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2. Message Frequency

Message frequency varies depending on your usage of services that trigger authentication or verification events. Messages are sent only when necessary.

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3. Costs

Techedge Services does not charge for SMS messages. However, message and data rates may apply based on your mobile service plan. Please consult your carrier.

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4. Opt-Out and Help
• To opt out, text STOP to the number from which you received messages. You’ll receive a final confirmation SMS.
• For help, text HELP or contact us directly using the info in Section 7.

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5. Data Collection and Usage

When you interact with our SMS service, we may collect:
• Your phone number
• Message metadata (timestamps, delivery status)
• Content of system-generated messages (e.g., OTP codes)

We use this data only to:
• Deliver secure access and verification codes
• Maintain service reliability and message traceability
• Respond to your support inquiries

We do not use your number for marketing or sell it to third parties.

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6. Data Sharing and Security

We may share limited data with:
• Mobile carriers or message aggregators for delivery
• Authorities if legally required

We use encryption and access controls to secure SMS-related data. Logs are retained only as needed for security and compliance purposes.

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7. Contact Us

For any questions about our SMS terms or privacy practices, contact:

Email: [email protected]
Phone: 281-805-3024
Mailing Address: Techedge Services, 4747 Research Forest Dr, The Woodlands, TX 77381

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8. Policy Updates

We may modify these terms periodically. Changes will be posted here with an updated effective date.